Frequently asked questions

What makes your jewellery different from others I’ve bought before?

We design every piece to last. Unlike fast-fashion jewellery that can tarnish or break in weeks, our handcrafted designs use premium materials like 18k gold vermeil on sterling silver with a thickness above industry standards, and rhodium-plated sterling silver for added durability and shine.

What exactly is 18k gold vermeil?

Gold vermeil is a high-quality layer of gold over sterling silver. Our pieces are plated with 18k gold that’s thicker than the industry standard, meaning they'll last for a long time whilst being gentle to your skin.

Will my jewellery tarnish?

Our pieces are made with longevity in mind. Thanks to our extra-thick gold plating and rhodium-plated sterling silver, your jewellery is more resistant to tarnishing, scratches, and fading.

Where is your jewellery designed?

All of our jewellery is designed and conceptualised in our London studio. Each piece is inspired by the beauty of imperfection and created with your everyday experiences in mind.

Are your materials responsibly sourced?

Yes. We only work with responsible suppliers. All of our silver and gold is recycled, and we produce in small, intentional batches to reduce waste. Your order will arrive in sustainable packaging.

How should I care for my jewellery?

To keep your jewellery looking its best, store it in a cool, dry place and avoid exposing it to harsh chemicals, perfumes, or water for long periods. A gentle polish with a soft cloth will help maintain its shine.

How long does it take to process my order?

All orders are processed within 1–3 working days (excluding weekends and bank holidays). During busy periods or new product launches, processing may take slightly longer but we’ll always keep you updated.

Do you offer international shipping?

Currently, we only ship within the UK and will be expanding internationally soon. Join our Members’ Club to be first to know when we do.